Products: Vantage, ContentAgent, Lightspeed Server, DIVA | Kumulate, TrafficManager, Vidchecker | Aurora, GLIM
Contact Media Processing & Workflow Automation Sales
Email: insidesales@telestream.net
US Toll-free: (877) 681-2088
International: +1 (530) 470-1300
Hours: Monday – Friday, 8am to 5pm Pacific Time
Products: CaptionMaker, Stanza
Contact Closed Captioning Sales
Email: captionsales@telestream.net
US Toll-free: (800) 977-6678
International: +1 (301) 738-8487
Hours: Monday – Friday, 7am to 4pm Pacific Time
Support for: Vantage, ContentAgent, Lightspeed Server, VOD Producer | DAI, TrafficManager, Post Producer, Tempo, Transcode IPTV VOD, CaptionMaker, MacCaption, Timed Text Flip, Vidchecker, Aurora, GLIM
Email: support@telestream.net
US Toll-free: (877) 257-6245
International: +1 (530) 470-2036
Hours for Americas: Monday – Friday, 6am to 6pm PT
Hours for EMEA/APAC: Monday – Friday, 9am to 6pm CET
Hours for Closed Captioning: Monday – Friday, 7am to 4pm Pacific Time
Support for: DIVA
Email: cmsupport@telestream.net
US Toll-free: (877) 231-DIVA (3482)
International: +44 (330) 094-5589
Hours: Monday – Friday, 7am to 6pm customer time zone
Support for: Kumulate (also MassStore and Flashnet)
Email: cmsupport@telestream.net
US Toll-free: (888) 827-3139
International: +1 (905) 946-5701
Hours: Monday – Friday, 9am to 5pm customer time zone
Products: Wirecast, Wirecast Gear, Wirecast Go, ScreenFlow, Switch
Contact Production & Streaming Sales
US Toll-free: (877) 681-2088
Hours: Monday – Friday, 8am to 5pm Pacific Time
Support for: Wirecast, Wirecast Gear, Wirecast Go, ScreenFlow, Switch
Hours: Monday – Friday, 8am to 5pm Pacific Time
Products: Lightspeed Live Capture, Lightspeed Live Stream, Transcode Multiscreen
Contact Enterpise Capure & Streaming Sales
Email: insidesales@telestream.net
US Toll-free: (877) 681-2088
International: +1 (530) 470-1300
Hours: Monday – Friday, 8am to 5pm Pacific Time
Support for: Lightspeed Live, Transcode Multiscreen
Email: support@telestream.net
US Toll-free: (877) 257-6245
International: +1 (530) 470-2036
Hours for Americas: Monday – Friday, 6am to 6pm PT
Hours for EMEA/APAC: Monday – Friday, 9am to 6pm CET
Products: Transform, Vantage Cloud Port, Qualify, Timed Text Speech, Flip
Contact Telestream Cloud Services Sales
Email: cloudsupport@telestream.net
US Toll-free: (877) 681-2088
International: +1 (530) 470-1300
Hours: Monday – Friday, 8am to 5pm Pacific Time
Support for: Transform, Vantage Cloud Port, Qualify, Timed Text Speech, Flip
Email: cloudsupport@telestream.net
US Toll-free: (877) 257-6245
International: +1 (530) 470-2036
Hours for Americas: Monday – Friday, 6am to 6pm PT
Hours for EMEA/APAC: Monday – Friday, 9am to 6pm CET
Products: PRISM, Waveform Monitors, Sync Generators & Reference Clock, MPEG/PQA Analyzer, Inspect 2110
Contact Video Test & Synchronization Sales
Email: insidesales@telestream.net
US Toll-free: (877) 681-2088
International: +1 (530) 470-1300
Hours: Monday – Friday, 8am to 5pm Pacific Time
Support for: PRISM, Waveform Monitors, Sync Generators & Reference Clock, MPEG Analyzers, Inspect 2110
Email: videosupport@telestream.net
US/Canada toll-free: (844) 219-5329
Outside of US/Canada: +1 (503) 967-9833
Hours: Monday – Friday, 6am to 6pm Pacific Time
Products: iQ Solutions, Inspector Family, Surveyor Family, Sentry Family
Contact Video Quality Assurance Sales
Email: insidesales@telestream.net
US Toll-free: (877) 681-2088
International: +1 (530) 470-1300
Hours: Monday – Friday, 8am to 5pm Pacific Time
Support for: iQ Solutions, Inspector LIVE, Sentry, Surveyor
Email: supportiq@telestream.net
US only: (866) 464-4636
Hours: Monday – Friday, 6am to 6pm Pacific Time
Products: Sherpa
Contact Virtual Events & Video Hosting Sales
Email: US Toll-free: (877) 681-2088
International: +1 (530) 470-1300
Hours: Monday – Friday, 8am to 5pm Pacific Time
Support for: Sherpa
Contact Virtual Events & Video Hosting Support
US Toll-free: (877) 257-6245
International: +1 (530) 470-2036
Hours: Monday – Friday, 8am to 5pm Pacific Time