Contact Telestream
Contact a Local Reseller
If you own a Telestream product, visit our Support Center for the latest software updates and product information.
Sales
Desktop Applications Sales
Products: ScreenFlow, Wirecast, Wirecast Go, Switch, Episode, Flip4Mac, GameshowContact Desktop Sales
Hours: 8am–5pm Pacific Time, Monday-Friday
Enterprise Systems Sales
Products: Vantage, Vantage-Cloud, TrafficManager,
Post Producer, Tempo, VOD Producer | Producer DAI, Lightspeed Live, Lightspeed Server, Pipeline
Email: insidesales@telestream.net
US Toll-free: 877-681-2088
International: +1 530-470-1300
Hours: 8am–5pm Pacific Time, Monday-Friday
Products: Vidchecker
Click here to contact Sales
Phone: +44 (0)117 325 8500
Closed Captioning Sales
Products: MacCaption and CaptionMakerEmail: captionsales@telestream.net
Contact Caption Sales
US Toll-free: 800-977-6678
International: +1 301-738-8487
Hours: 7am–4pm Pacific Time, Monday-Friday
Support
Desktop Applications Support
Support for: ScreenFlow, Wirecast, Wirecast Go, Switch, Episode, Flip4Mac, Flip Player, GameshowHours: 8am–5pm Pacific Time, Monday-Friday
Enterprise Systems Support
Products: Vantage, Vantage-Cloud, TrafficManager,
Post Producer, Tempo, VOD Producer | Producer DAI, Lightspeed Live, Lightspeed Server, Pipeline, FlipFactory
Email: support@telestream.net
US Toll-free: 877-257-6245
International: +1 530-470-2036
Hours: 6am–6pm Pacific Time, Monday-Friday
Products: Vidchecker
For those needing support with current maintenance contracts:
Email UK: qcsupport@telestream.net
or call +44 (0)117 325 8700 (GMT/BST timezone)
Email USA: qcsupportUS@telestream.net
or call (877) 257-6245 (CST timezone)
Hours: 9am-5pm GMT (excluding UK public holidays), Monday-Friday
Closed Captioning Support
Support for: MacCaption and CaptionMaker
Hours: 7am–4pm Pacific Time, Monday-Friday
Telestream Corporate Offices
848 Gold Flat Road,
Nevada City, CA 95959
Phone: 530-470-1300
Fax: 530-470-1301
Location details
Telestream San Francisco Bay Area – USA
2020 Milvia Street, Suite 500
Berkeley, CA 94704-1298
Location details Telestream East – USA
21351 Ridgetop Circle, Suite 120
Sterling, VA 20166
Location details Telestream Mansfield (IneoQuest) – USA
170 Forbes Boulevard
Mansfield, MA 02048
Location details
Dietkirchenstraße 30
53111 Bonn, Germany
Location details Telestream UK Ltd – Bristol
Suite 1C, The Crescent Centre, Temple Back,
Bristol, BS1 6EZ
Location details Telestream Krakow – Poland
Dajwór 2a/6
31-052 Kraków, Poland
Location Details