Need help with Aurora?
You've come to the right place
Need help with Aurora?
You've come to the right place
Need help with Aurora?
You've come to the right place
How to Get Help
Contact us through the new
Telestream Support Portal
Telestream Support Portal Announcement (Steps for Access)
Telestream Support Portal FAQs
Telestream Support Portal Guidebook
Telestream Support Portal Overview
Communicating with Telestream Support
For those with current maintenance contracts, if you still need help, call our Enterprise support line at (877) 257-6245 ( US only) between the hours of 6am to 6pm Pacific Time Monday – Friday or your authorized reseller.
Contact Sales
Documentation
Aurora User Manual
Aurora recommended hardware specifications
Advanced File-Based Quality Control
Quality Control for File-Based Video Workflows
Aurora Support Information (Telestream Maintenance and Support Guide)
Current Versions
Release Notes