Notice of MacCaption Retirement and End-of-Support Read the Announcement

Need help with Closed Captioning?

You've come to the right place

Need help with Closed Captioning?

You've come to the right place

Need help with Closed Captioning?

You've come to the right place

How to Get Help

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For those with current maintenance contracts, if you still need help, call our Enterprise support line at (877) 257-6245 ( US only) between the hours of 6am to 6pm Pacific Time Monday – Friday or your authorized reseller.
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Silver Support is here!

New customers will enjoy all the benefits of Silver Support for a full year.

Contact Support
  Service Complimentary Support Silver Support
Telephone Support (7am–4pm PT M-F)  
Web and Email Support (7am–4pm PT M-F)  
Response Time (depending on priority level)   6–8 business hours
FREE Software Updates  
Knowledge Base